SwapYard

Frequently Asked Questions

Everything worth knowing before you join

What if nobody’s in my area yet?

You’re not limited to only your own county — browsing and searching cover the whole country, county filtering just narrows it down when you want it to. SwapYard is also growing member by member, and joining early means your listings get seen by everyone who joins after you too.

Can I cancel anytime?

Yes. The Billing page takes you straight to a self-serve billing portal where you can cancel yourself — no need to email or ask permission. Access continues until the end of the period you’ve already paid for.

Who actually runs SwapYard?

SwapYard is built and run independently, not by a large company. That means real, direct support if something goes wrong — not a ticket queue.

Is my contact info public?

No. Your email and phone are never visible on the public internet or to search engines. Other logged-in, paying members have to actively click “Show contact” to see them — nothing is displayed openly.

What’s the buying group option about?

If you’re part of a buying group, such as United Hardware, Expert Hardware, Amalgamated Hardware, or Allied Merchants, you can set that in Account. Once it’s reviewed and approved, every time you list stock or post a request you get the choice to share it with everyone on SwapYard, or keep it visible only to other verified outlets in your own group. It’s entirely optional, and claims are checked before they unlock group-only sharing.

Does SwapYard take a commission?

No, zero, ever. Your membership fee is the only cost. Whatever price you agree with the other outlet, you keep every cent of it.

How do deals actually work?

You contact each other directly — email or phone — and agree price, condition, and delivery yourselves. SwapYard is a noticeboard that connects you; it’s never a party to the deal itself.

What happens to my listings if I stop paying?

Nothing is deleted. Access pauses until you resubscribe, but everything you’ve listed is right where you left it if you come back.

Does it work on mobile?

Yes, fully. It’s built mobile-first and works in any phone browser — no app to download.

What if there’s a problem with another outlet?

Since deals happen directly between outlets, SwapYard isn’t able to resolve individual disputes, same as agreeing anything directly with another business. If you believe an account is being misused, let us know at hello@swapyard.ie and we’ll look into it.

How do I report a listing or request?

Every listing and request has a small Report link. Click it, pick a reason, add any detail if you want, and submit. An administrator reviews it and decides what action to take.

Will the outlet know I reported them?

No. Only the administrator can see who submitted a report. The outlet being reported is never told who reported them.

Something else on your mind? Just ask directly.Email usRegister Your Outlet
SwapYard

A noticeboard for independent merchants to move surplus and end-of-line stock.

PlatformHomeBrowse StockRequests
ResourcesAged Stock GuideFAQ
LegalPrivacy PolicyTerms of Service
Contacthello@swapyard.ie
© 2026 SwapYard. All rights reserved.Not affiliated with any single merchant or manufacturer.